Armenians prefer to spend New Year abroad

The idea of opening a travel company was born during my travels. With each new city, country and culture I discovered, I realized more and more clearly that traveling is not just a hobby, but it makes my life more meaningful. I am inspired by new discoveries and learning about the traditions, customs and lifestyles of different peoples. Thus, my love for travel turned into a business idea, driven by the desire to share these feelings of discovery and inspiration with others.

"Zetta Travel" was founded a year and a half ago. During this time, we have achieved success thanks to our unique approach to each client. Our travelers receive not only services, but also constant support, attention to detail at every stage of their journey. Our experienced, professional team does everything to make every trip comfortable, safe and truly unforgettable.

Starting a travel agency is not only a business process, but also an art of communicating with people. Success lies in the ability to build unique, long-term relationships with clients, based on trust, attention and high-quality service. It is these relationships that turn one-time customers into regular customers and ensure the sustainable development of a travel agency.

In recent years, Armenia has become an attractive destination for foreign tourists, with a particularly large influx observed during the summer holidays and New Year, which has a positive impact on the development of our economy.

At the same time, many Armenians prefer to celebrate their holidays outside the country, mainly in Egypt, which is currently the most popular destination, as well as in the UAE, Europe, and other popular tourist destinations.

Success through special customer relationships

In today's world, the travel industry thrives in a highly competitive environment. Starting a travel company requires not only good planning, but also a clear understanding of what will ensure the company's success. One of the key factors for success is building special, trusting relationships with customers.

The client as a general partner

A successful travel company views its clients not only as buyers of services, but also as partners. Paying special attention to the client's wishes, interests, and budget allows them to create personalized tours that leave positive emotions and unforgettable memories.

It is very important to us that our clients' vacation is interesting, memorable, and that each new journey opens up new horizons for them.

Special relationships with customers are built on the following:

Confidence, complete information about both tours and services, with a willingness to help at every stage of the journey, from choosing a destination to returning home.

The role of communication and feedback

Effective communication plays a vital role in the tourism industry. Quick response to inquiries and a willingness to quickly resolve issues increase customer satisfaction. Feedback helps the company improve the quality of service.